Industry Insights

It’s Not Easy Being (Truly) Green — But it’s Worth it

Sustainability has long since progressed from a “nice to have” to a “must-have,” backed by mandated requirements for the entire retail ecosystem….

Building Resilient Supply Chains Requires Retailers to Embrace Uncertainty

Nobody likes uncertainty, but supply chain professionals will need to learn to not just like but love it as they seek to…

3 Ways Brands are Harnessing the Value of Marketplaces

Omnichannel is the new reality for brands and retailers of all sizes and product types. Results from Retail TouchPoints’ annual Omnichannel &…

How Coach and Sephora Use Data to Drive Design Innovation

Nearly 60% of store design teams say their top challenge is adapting store experiences to new shopper expectations, according to Retail TouchPoints…

Using In-Store Expertise to Battle Black-Owned Beauty Brands’ Historical Hurdles

Products in the beauty and hair care space made by (and for) Black consumers had long been scarce on major retailers’ shelves…

Why Brands Need to Get (More) Serious About Battling Counterfeit Products

The problem of counterfeit products remains, paradoxically, both enormous and under the radar. One big reason: given how widespread, global and (by…

Want to See Success in 2025? Answer These 5 Questions

If the events of 2024 taught us anything, it’s that “value” can mean many different things depending on a consumer’s demographics, psychographics…

Longer Holiday Season May Irk Consumers, But Retailers Should Rejoice

Much of the forecasting for this year’s holiday shopping has focused on its shortness: the quirk of the 2024 calendar that has…

Exclusive Walmart Q&A: ‘The Best Ideas Come from Associates’

Cedric Clark didn’t originally intend to have a career in retail, much less rise to the heights of EVP of Store Operations…

Why Luxury Brands Should Consider Making Each Store Unique

For decades, the mantra of retail success has been scalability. A brand’s ability to replicate the same look, feel and customer experience…

5 Tips to Make ‘Returnuary’ as Painless as Possible

It’s understandable that retailers are frustrated by persistently high product return rates, especially for ecommerce purchases (15.4% following holiday 2023, according to…

Eatertainment Venues Must ‘Earn’ Customers’ Time with Community and Camaraderie

Eatertainment — a somewhat ungainly word describing everything from a bowling alley with a humble snack bar to immersive food-and-high-tech environments —…

View the Retail Trendcaster Webinar Series on-demand to uncover key 2025 retail trends, from AI and personalization to social commerce. Gain expert insights, data-driven predictions, and actionable takeaways to stay ahead in a rapidly evolving market.

Industry Insights

It’s Not Easy Being (Truly) Green — But it’s Worth it

Building Resilient Supply Chains Requires Retailers to Embrace Uncertainty

3 Ways Brands are Harnessing the Value of Marketplaces

How Coach and Sephora Use Data to Drive Design Innovation

Using In-Store Expertise to Battle Black-Owned Beauty Brands’ Historical Hurdles

Why Brands Need to Get (More) Serious About Battling Counterfeit Products

Want to See Success in 2025? Answer These 5 Questions

Longer Holiday Season May Irk Consumers, But Retailers Should Rejoice

Exclusive Walmart Q&A: ‘The Best Ideas Come from Associates’

Why Luxury Brands Should Consider Making Each Store Unique

5 Tips to Make ‘Returnuary’ as Painless as Possible

Eatertainment Venues Must ‘Earn’ Customers’ Time with Community and Camaraderie

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

2025 Benchmark Survey: How Retailers are Re-Affirming Brand Value Through the In-Store Experience

Hurdles to Healthy Eating: Jonesing for Junk Foods and Price Constraints

Turning Curiosity into Commitment: How Intent-Driven Personalization is Redefining Digital Marketing

The Advertiser Action Plan

Shoptalk 2025

SubSummit

Outdoor Retailer Summer & ODI

CommerceNext

FUTR North America